Privacy Policy

Last Updated: April 10, 2025

1. Introduction

Welcome to Cozify ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our service, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed through secure third-party payment processors)
  • Profile information (preferences, design styles)
  • Images of your living spaces that you upload to our service

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our service, including:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and features used
  • Time and date of your visit
  • Referring website

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Generate AI-powered design recommendations based on your uploaded images and preferences
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

4. How We Share Your Information

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • With retail partners to facilitate purchases of recommended products (with your consent)
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing your consent
  • Objecting to or restricting certain processing activities
  • Requesting portability of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@cozifyit.com
Address: 123 Design Street, San Francisco, CA 94103
Phone: +1 (555) 123-4567